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H L Brown & Son Ltd

Category: Jewellers

Address: 17 High Street, Doncaster, South Yorkshire, DN1 1DW

Landline: 01302 3... Landline: 01302 3...
Fax: 01302 360126

 Website: www.hl-brown.co.uk
 Website: Visit Website

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1 Reviews

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Very Distressing Experience with them - Treated very poorly


Long story short, as the full review is on Google Maps. I am not local to Sheffield but was working in the area in No. 2018 so decided to visit the store and decided to purchase a luxury watch from them. At the point of sale, they decided to withhold the service card for one year, for some reason that I can't explain, no other dealer has done this. I was also advised at that time they'd post the card to me one year on - but now I am being told I must travel over 4 hours to come & collect it in person. Having explained that I am not in good health & been advised by medical professionals I should not travel HLB are telling me tough it's policy as is non-negotiable - you want the card you come and get it yourself They won't even allow me to send my wife or a friend on my behalf as I simply can't be there in person, it's not possible. Terrible & cynical attitude from them in an attempt to pressure sell me more goods in person and this has left me emotionally distressed.

M Behal - 21/11/2019

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